Refund Policy

30-Day Happiness Guarantee

We want you to love your Nestiva purchase. If you're not satisfied, you may request a return within 30 days of delivery.

  • Items must be unused, in original condition and packaging.
  • To start a return, email us at berabdo123@gmail.com with your order number.
  • Once we receive and inspect the returned item, we will issue a refund to your original payment method within 5–10 business days.
  • Return shipping costs are the customer's responsibility unless the item arrived damaged, defective, or incorrect.
  • Final-sale or clearance items (if marked as such) are not eligible for return.

Damaged or wrong items: contact us within 7 days of delivery with photos and we will make it right — replacement or full refund, your choice.