Frequently Asked Questions
How long does shipping take?
Orders are processed within 1–3 business days. Estimated delivery is 7–15 business days with standard tracked shipping. Delivery times are estimates, not guarantees — carriers and customs can cause delays.
How do I track my order?
Once your order ships, you'll receive a tracking number by email. You can follow your parcel with it at any time.
What is your return policy?
We offer a 30-day happiness guarantee. If you're not satisfied, you may request a return within 30 days of delivery. Items must be unused, in original condition and packaging. Email us at berabdo123@gmail.com with your order number to start a return.
What if my item arrives damaged or wrong?
Contact us within 7 days of delivery with photos and we'll make it right — replacement or full refund, your choice.
How do I contact you?
Email us at berabdo123@gmail.com. We reply within 24–48 hours on business days. Include your order number for faster help.